Hello and welcome to the 26 new readers of the Office of the CEO newsletter! I’m Mackenzie, and I write about all things Chief of Staff, Executive Operations and the CEO Office.

Every week, you’ll get 1 new leadership tip or tactic that you can implement, a roundup of our exclusive Office of the CEO events, a list of hot Chief of Staff jobs, and more.

Join our community of over 2,500 readers by subscribing below 👇

PS, I’m searching for a Head of Executive Operations (Chief of Staff) for a 9 figure DTC e-commerce company. Keep reading for more information to apply or refer someone in your network.

7 benefits to building an Office of the CEO

Dear CEOs: Are you feeling sluggish? Are you trapped in meetings? Do you have a never ending workload? Are your best leaders quitting? Are you missing your growth targets? 

Here’s our recommendation to get back to feeling on top of your game: build your Office of the CEO. It's an investment in time and energy, but the ROI makes it worth it. We’ve seen ROI ranges from 10-25x (source: Cedar research).

The top 7 Office of the CEO benefits include a high impact CEO, strong C-suite teams, clear mission and vision, improved cross-functional collaboration, better operational efficiency, strong culture and sustainable growth. Let’s get into each of them…

1. High Impact CEO

As a CEO, your impact is maximized with a strong Office of the CEO team, which can include your Chief of Staff, Executive Assistant, Director of Communications and Strategy Manager. You now have a dedicated team that is dedicated to making you shine both internally and externally in front of customers, employees, prospects, investors and board members.

2. Strong C-Suite Team

The Office of the CEO introduces discipline and rigor into your day-to-day, so you become a role model for strong leadership for your C-suite. Your Office of the CEO team also defines clear protocol for C-suite meetings, decisions and investments to ensure your senior leadership team comes together at the right moments and is efficient with the use of their time.

3. Improved Cross-Functional Collaboration

Work is highly cross-functional these days, and it’s hard getting things done in a hybrid or remote setting. The Office of the CEO promotes strong ways of working by bringing together the right people, at the right time, with the right tools. Often it means simplifying the tech stack and following well-defined working norms. The result is less complexity, less risk and a better chance at reaching your desired goals, together.

4. Better Operational Efficiency

The best Offices of the CEO have a continual eye on company health through the use of targeted KPIs and dashboards. Regular business reviews spark insightful conversations on how to drive better performance and operational efficiency across your enterprise. Your Chief of Staff can act as the owner of continuous improvement, executing on transformation projects that help your company find even more efficiency gains.

5. Sustainable Growth

With an Office of the CEO, you achieve sustainable growth for yourself and your company. You avoid personal burnout, since your executive office team has your back. Your organization also avoids scaling too fast, since you have strong operational systems that reduce risk, manage change and prevent overreach.

6. Clear Mission and Vision

The Office of the CEO clarifies and upholds your vision and mission. The CEO Office can also act on your behalf to champion and amplify your CEO message both inside and outside your organization. With a strong CEO communications team, you can feel confident that almost everyone in your company can repeat your core vision and mission, backwards and forwards.

7. Strong Culture

Everyone wants to work in a place that has a strong operating model with talented leaders, headed in the right direction. If you can unlock the 6 items above, the natural result will be a strong culture, fully enabled by your Office of the CEO. You have a team that is committed to executing towards an inspiring vision and can rally together to achieve ambitious goals.

So there you have it: the top 7 benefits from building the Office of the CEO. Here’s to building your CEO Office to avoid blockers and busywork, en route to becoming the best CEO you could ever be.

Do you know a CEO that could benefit from learning about the Office of the CEO? Share this newsletter with them.

The Office of the CEO Playbook

I’m thrilled to announce that the launch of our Office of the CEO Playbook is just around the corner. This playbook will be a game-changer for those looking to elevate their leadership and management strategies. Keep an eye on this newsletter for exclusive updates, sneak peeks, and the official release date.

Search Spotlight: Head of Executive Operations (Chief of Staff)

We're searching for a Head of Executive Operations at a 9 figure DTC e-commerce company. Our client is in hyper-growth and is expanding rapidly into different product lines internationally.

Why you’ll love working as the Head of Executive Operations (Chief of Staff):
• Direct mentorship from the President (former Chief Digital & Strategy Officer at The Honest Company, former leader at Amazon and Ring) and CEO (Visionary multi-time Founder with 20 years of experience running profitable ecommerce companies)
• Equity in a hyper growth, founder-owned, fully bootstrapped company
• Flexibility to work remotely with a high-performing, A-player team
• High visibility and influence in shaping cutting edge e-commerce solutions
• Opportunity to lead product innovation in the AI and image processing space
• Collaborative environment and direct impact on company strategy
• 18 month growth plan & exit opportunity to become a P&L leader at the company

Key Responsibilities
• Top-down and cross-company communications
• Cross-functional project management and process optimization
• Analysis of financial and operational performance
• Special projects and strategic initiatives
• Hiring, onboarding and development of key leaders

Preferred Qualifications
• 2-3 yrs at a top-tier management consulting firm (e.g., Bain, BCG, McKinsey)
• 2-3 yrs at a technology/SaaS/DTC ecommerce company
• Demonstrated ability to work independently and take initiative
• Ability and eagerness to operate on an intensive schedule while traveling globally (15%)

Location
• Remote, USA

If you're interested in this role, reply to this email with your resume and a short note on why you're the best candidate for the role.

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Chief of Staff Jobs

Welcome to our Chief of Staff job board. If you have a Chief of Staff job you’d like shared to 2,500+ readers of this newsletter or need hands-on recruiting help to hire your Chief of Staff, reply to this email.

Principal Chief of Staff - Enterprise Data, Associate Experience, Capital One, McLean, VA, Bank Holding, Corporate

Chief of Staff, Eniac Ventures, New York, NY, VC

Chief of Staff, Spark Car Wash, Summit, NJ, Startup

Chief of Staff, BoomerangFX, Mississauga, ON, Tech, Startup

Chief of Staff, The Leadership Conference on Civil and Human Rights, Washington, DC, Non-Profit

Help Us Grow

Our mission is to impact 1,000,000 leaders. If this newsletter would help someone in your network learn more about the benefits of an Office of the CEO, please forward it to them.

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Thanks for reading! Stay tuned for next week’s edition.

Until next week,

Mackenzie

Mackenzie Lee | Founder & CEO
M: 650.283.4152 | E: [email protected]
New York City, NY
www.CedarChief.com

At Cedar, we turn executives into fast and fearless leaders.

Thanks to technology, changing markets, and demanding investors, the C-suite job is tougher than ever. We help executives find freedom from blockers and busywork.

Our mission is to help 1 million CEOs and their C-suite teams let go and do more of the things that matter. We help you hire a Chief of Staff, build an Office of the CEO, and implement C-suite operating systems.

On average our clients see a 25% meeting reduction, 20% strategic sales increase, and 2x speed-to-execution in their first 90 days with us. Data is continuously analyzed to improve performance and accelerate growth.